Contact information
Last updated: September 26, 2026
We welcome questions about orders, products, shipping, returns, refunds, and other customer service matters.
Business Information
Trade Name: Avelmont Time
Email: storehexa0029@gmail.com
Physical Business Address:
28 Regent Rd
Leicester LE1 6YH
United Kingdom
Customer Support
For customer support, please email:
When contacting us about an existing purchase, please include your order number and relevant details so we can identify your order and assist you efficiently.
For damaged, defective, or incorrect products, please include photographs where appropriate.
Returns
Customers wishing to make a return should contact us before sending the item.
Please email storehexa0029@gmail.com for return instructions.
Order Cancellations
Customers may request cancellation within 15 minutes of placing an order.
Cancellation requests should be sent promptly to storehexa0029@gmail.com. Cancellation may not be possible once the order has already been processed or fulfilled.